Help Center
Product Reviews Support
Need help with Product Reviews? Find answers, documentation, and contact support.
How can we help?
Getting Started
Install Product Reviews from Shopify, approve the requested access, and open the app from the Shopify admin.
Read the tutorialManaging Reviews
Use the Reviews page to browse reviews, change the page size, add a review, and manage review status.
Review managementReview Display
Enable the Product Reviews app embed for the Reviews button, and add the Product reviews block to a product template.
Display documentationReview Moderation
Approve, disapprove, hide, feature, delete, or mark reviews as verified purchases from the Reviews page.
Moderation FAQApp Settings
Configure the Reviews button, automatic review requests, trigger, delay, and primary color in Settings.
Settings documentationBilling & Subscription
Plan and usage information is available inside the authenticated Shopify app. Subscription changes are managed through Shopify.
Billing informationTroubleshooting
Find practical checks for missing reviews, storefront buttons, review emails, customer email availability, and expired links.
Troubleshooting guideFrequently asked questions
How do I install the app?
Install Product Reviews on your Shopify store, approve the requested access, and open it from the Shopify admin. See the tutorial.
How do I display reviews on my product pages?
Open the Shopify theme editor and add the Product rating or Product reviews theme block. The storefront documentation describes the available blocks.
How do I manage or moderate reviews?
Open Reviews inside the app. You can approve, disapprove, hide, feature, delete, or add reviews, and manage the verified-buyer control. See the review management guide.
How do I configure review settings?
Open Settings in the authenticated app. There you can configure the Reviews button, automatic review requests, trigger, delay, and primary color. The button also has to be enabled under App embeds.
How do I contact support?
Send an email to info@artifyanni.com. The app does not currently provide a public support form, so no support message is stored by this page.
How can I cancel my subscription?
Subscription and plan changes are handled through Shopify. Open Product Reviews from Shopify admin and use the available plan and usage area, or manage the app subscription from Shopify.
Contact Support
Support email: info@artifyanni.com